Zoho Hiring For Technical Support Engineers

Zoho Hiring For Technical Support Engineers: Zoho is hiring Fresher’s and Experienced candidates for Technical Support Engineers Role. The complete details about Drive are as follows.

Job Details :

Zoho Hiring For Technical Support Engineers

Company : Zoho

Job Role : Technical Support Engineers

Degree : Any Graduate

Batch : 2024 and Below

Experience : Fresher’s & Experienced

Salary : 3 – 10 LPA* ( Expected )

Location : Chennai, India

Zoho – Required Qualifications & Skills :

  • BE/B-Tech/ME/M-Tech/MCA/MSC/Any Degree
  • 2024 – 2018 Batches Can apply.
  • Be the face of Zoho with prospects, customers, and partners
  • Connect with prospects to understand their requirements and map them with product capabilities
  • Engage in voice, email, and chat-based support
  • Diagnose and solve application issues
  • Analyze and understand the needs of the users and provide timely solutions
  • Should be willing to work night shifts and rotational shifts with rotational leaves
  • Only the shortlisted candidates will be notified of the further rounds
  • The last date for registration is 3rd June, 2024

Roles and Responsibilities :

  • Research and identify solutions to software and hardware issues
  • Diagnose and troubleshoot technical issues, including account setup and network configuration
  • Ask customers targeted questions to quickly understand the root of the problem
  • Track computer system issues through to resolution, within agreed time limits
  • Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue
  • Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)

To Apply Through Direct link:-

  • Step 1:- Click below Apply Now link.
  • Step 2:– You will be redirected to the career page of the company.
  • Step 3:– Fill in all required details in the form for which job you are applying:
  • Step 4:- Click on Submit Button.
  • Step 5:- Wait for a few days you will get a response from the company soon regarding your interview Process

Interested candidates can apply to the drive before link expires.

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