Zoho Hiring For Technical Support Engineers: Zoho is hiring Fresher’s and Experienced candidates for Technical Support Engineers Role. The complete details about Drive are as follows.
Job Details :
Zoho Hiring For Technical Support Engineers
Company : Zoho
Job Role : Technical Support Engineers
Degree : Any Graduate
Batch : 2024 and Below
Experience : Fresher’s & Experienced
Salary : 3 – 10 LPA* ( Expected )
Location : Chennai, India
Zoho – Required Qualifications & Skills :
- BE/B-Tech/ME/M-Tech/MCA/MSC/Any Degree
- 2024 – 2018 Batches Can apply.
- Be the face of Zoho with prospects, customers, and partners
- Connect with prospects to understand their requirements and map them with product capabilities
- Engage in voice, email, and chat-based support
- Diagnose and solve application issues
- Analyze and understand the needs of the users and provide timely solutions
- Should be willing to work night shifts and rotational shifts with rotational leaves
- Only the shortlisted candidates will be notified of the further rounds
- The last date for registration is 3rd June, 2024
Roles and Responsibilities :
- Research and identify solutions to software and hardware issues
- Diagnose and troubleshoot technical issues, including account setup and network configuration
- Ask customers targeted questions to quickly understand the root of the problem
- Track computer system issues through to resolution, within agreed time limits
- Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue
- Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)
To Apply Through Direct link:-
- Step 1:- Click below Apply Now link.
- Step 2:– You will be redirected to the career page of the company.
- Step 3:– Fill in all required details in the form for which job you are applying:
- Step 4:- Click on Submit Button.
- Step 5:- Wait for a few days you will get a response from the company soon regarding your interview Process
Interested candidates can apply to the drive before link expires.